Official Travel Information

Important Notice Regarding Quintana Roo State Law

VISITAX is a mandatory tourist tax implemented by the state of Quintana Roo, Mexico, which includes popular destinations like Cancún, Playa del Carmen, Tulum, and Cozumel.

Payment must be made before departure. Travelers are encouraged to pay in advance to avoid any inconvenience and to receive their QR code by e-mail immediately after completing the form.

Mandatory

For international travelers

Instant

QR code delivery by e-mail

Multi-Currency

USD, CAD, EUR, GBP

Complete the Form Frequently Asked Questions

What You Need To Know

Mandatory VISITAX payment for Quintana Roo

By law, international tourists are required to complete the VISITAX form before leaving the state of Quintana Roo and will then receive their VISITAX QR code by e-mail.

This applies to travelers visiting destinations such as Cancún, Playa del Carmen, Tulum, and Cozumel. To avoid delays or inconvenience, payment should be completed in advance.

Required before departure

International travelers should complete payment prior to leaving Quintana Roo.

Instant QR code delivery

Your VISITAX QR code is sent electronically after completing the form.

Official verification

Government officials may request your QR code and scan it for verification.

Complete Payment

VISITAX form and payment

Fill out the form below to complete the mandatory VISITAX payment and receive your QR code by e-mail.

Terms & Conditions Privacy Policy

Government Verification

What to expect when stopped by a government official in Quintana Roo

Present your QR code

You must present your QR code when asked.

Official scan and verification

The officer will scan the smaller QR code to access a government-only dashboard displaying your VISITAX records.

If you do not have a QR code

You will need to purchase one. After doing so, the officer may scan the code to check your payment history.

Travel Reminder

Paying before departure helps avoid unnecessary delays and makes it easier to present proof of payment if requested.

Keep your QR code accessible in your e-mail inbox or saved on your mobile device during your travel period.

Frequently Asked Questions

What is Visitax?

Visitax is a tourist tax implemented by the state of Quintana Roo for international travelers.

Why is the State collecting Visitax?

It is collected under Quintana Roo state law as part of the region’s tourism-related tax framework.

Should I be asked to pay cash for Visitax?

The page encourages advance digital payment through the form so travelers can receive their QR code by e-mail.

What is Article 51-Octies?

This refers to the legal article associated with the collection framework mentioned in the FAQ list.

Does Visitax.app store your credit card information?

This should be answered in accordance with your payment processor and privacy policy language.

Should I be asked to pay more than $17.75 USD, $23.45 CAD, €17 Euro or £14 GBP inclusive of service and convenience charges per person?

No. The stated amount shown on this page is the total amount per person inclusive of service and convenience charges.

Are there other commercial websites collecting Visitax?

This question can be retained here as part of the FAQ structure if you want to address third-party collection sites.

How will the charge be reflected on my credit card statement?

Add your payment descriptor here if you want the answer to match the statement name used by your processor.

How much is Visitax?

$17.75 USD, $23.45 CAD, €17 EURO, or £14 GBP per QR code.

What is UMA?

UMA can be defined here if you want to provide the legal or pricing reference used in Mexico.

Is the service refundable?

Add your refund policy language here.

What credit cards do you accept?

Add accepted card brands here if you want to list them specifically.

What is a government QR code?

It is the QR code used for official VISITAX verification when requested by state authorities.

When will I receive my QR code?

Travelers will instantaneously receive their VISITAX QR codes via e-mail after completing the form.

What is Carekore?

Add your approved Carekore explanation here.

What is Safekore?

Add your approved Safekore explanation here.

Will my QR code be requested by state government officials?

Yes. Travelers may be required to present their QR code when requested.

What happens if I accidentally delete my QR code?

Add your resend or support process here.

Do all passengers regardless of age need to pay including infants and children?

Add your approved age-based policy here.

When do I need to pay the tax?

Payment must be made before departure, and advance payment is encouraged.